CM - Senior UX Researcher

Remote
Full Time
Experienced
Employ empowers organizations of all sizes to overcome their greatest recruiting and talent acquisition challenges. Offering a combination of purpose-built intelligent software technologies, services, and industry expertise, Employ provides businesses with powerful solutions for recruiting a diverse workforce. Through its JazzHR, Lever and Jobvite technologies, Employ serves more than 21,000 customers across all industries. 
 
The Opportunity
We're seeking a talented and dedicated Senior UX Researcher to join our team, who'll support the team in developing the deep and meaningful knowledge of our users that's needed to design an elegant, seamless, and empowering UX for the hiring teams and candidates who rely on Employ every day. We believe that well-designed user experiences in the workplace are key to helping entire companies collaborate effortlessly on hiring — and that great user experiences build on great user research. 
 
This is an opportunity to be a part of something impactful and transformative. As part of our world-class, customer-first organization, Employ Design plays a key role in our success. This role is a great fit for someone who's keen to take on research projects that range from evolving our existing UX, through to identifying opportunities for new, innovative functionality. 
 
As a Senior UX Researcher, you’ll take on challenges across multiple stages of our design and delivery process. Understanding our users is core to how we work — through UX research, testing (and re-testing!) design concepts, and ongoing feedback from customers. We’re looking for a UX Researcher with a strong track record of enhancing and evolving companies' understanding of their users; someone who takes a collaborative approach to solving problems, partnering with teams across Employ to uncover the insights we need to deliver delightful, easy-to-use experiences to our users. 
 
The Team 
Members of the Design Team bring a broad set of skills and experiences to Employ, and are continuously learning from each other. Our team is collaborative, thoughtful, and passionate about user-centered design. We work closely with our partners in Product Management and Engineering. As a researcher on this team, you’ll have a direct impact on shaping our product experiences for thousands of candidates and TA team members, helping Employ build the future of recruiting. 
 
What would make you a great fit for this role?         
  • 8+ years of UX research experience for digital products; can be combined with experience in related roles like UX design or Product Management
     
  • Demonstrated expertise in UX research methodologies and applying them real-world scenarios, showcased in case studies that highlight the impact of your research in delivering great user experiences for digital products
     
  • Always learning: you stay up to date on the latest developments in the field of UX Research
     
  • Experienced at proactively looking ahead in a product roadmap, and identifying the need for new UX research to support feature work
     
  • In-depth experience conducting UX research for SaaS and/or B2B products; as a researcher, you’ve had ownership over multiple complex research projects, from planning and running research sessions through to synthesising findings
     
  • Adept at quickly identifying key research themes, socialising them, and persuasively advocating for product changes based on actionable insights
     
  • Comfortable creating and evolving research-based personas, and supporting R&D teams'  knowledge and use of key personas in their work
     
  • Good track record of project-level leadership, on a design team and cross-functionally; you effectively engage the right people at the right time
     
  • Motivated to proactively help evolve our UX research practice at Employ; you can articulate how your areas of expertise would move our practice forward
     
  • You understand the value of mentoring others in UX research best practices, providing constructive critique and guidance that helps them raise the bar for their own work
     
  • Comfortable working independently and proactively on research projects that span multiple stages of the product development lifecycle
     
  • Confident and experienced participant in the product development process, from problem definition to launch and iteration; you've been part of teams that ship products with positive impact on users, customers, and the business; you track & measure the impact of your work
     
  • A track record of collaborating successfully with PMs, engineers, and designers — plus partnering cross-functionally with teams across the company
     
  • You lead by example when seeking to understand complex user feedback, needs, goals, and challenges; you’re comfortable embracing ambiguity, and don't hesitate to go back to the drawing board if your first (or second, or third!) research hypothesis isn't correct
     
  • Good knowledge of UX best practices for designing digital experiences that are easy to use, accessible, responsive, and scale to support a large user base
     
  • Strong communications skills: you can clearly articulate the benefit and impact of your research recommendations and guidance to others, backed up by well-chosen, compelling user & product data, customer stories, and industry best practices
 What are some nice-to-haves for this role?            
  • Familiarity with HCM or other software in the Talent Acquisition space
     
  • Experience at a digital agency, conducting UX research for clients
     
  • We understand that no candidate is a perfect match for every listed requirement, and we welcome those who are eager to grow and adapt in a dynamic environment to still apply 
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*